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Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #J7 fix the issues that they are experiencing with their phone. This is one of the best performing mid range Android devices available in the market which has several outstanding features. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy J7 will not connect to mobile network issue.
If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Samsung Galaxy J7 Will Not Connect To Mobile Network
Problem:Hi I have a Samsung J7 which I have had for 3 months. I turned my phone off and the next day when I turned it back on it would not connect to the mobile network. I have gotten a new SIM card, factory reset, and cleared the cache but the phone still will not connect to the mobile network. When the phone is turned off and then turned back on text messages and voicemails will come through. I have talked to Straight talk and they said the phone has gone bad, is that even possible? The phone has never been dropped in water, has only been dropped on the ground once and that was a week after I bought it. The phone will connect to WIFI and works just fine, Can you please help?
Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.
What we will be doing right now is to check if the problem is caused by a software glitch by performing the troubleshooting steps listed below.
Perform a soft reset
The first thing you will need to do in this case is a soft reset. This will usually resolve issues caused by minor software glitches as the phone software will be refreshed.
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Check if the phone can connect to the mobile network.
Try using a different SIM card
To eliminate the possibility of this problem being caused by a faulty SIM card you should try using a different SIM card in your phone. You should also make sure that you are in an area with a strong network signal.
Check if the issue occurs in Safe Mode
There are instances when an app you downloaded can cause this particular issue. To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- Turn the device off.
- Press and hold the Power key past the screen with the device name.
- When ‘SAMSUNG’ appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Safe mode will display in the bottom left corner of the screen.
- Release the Volume down key when you see ‘Safe Mode’.
If the issue does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition
There are instances when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.
- Turn off the phone.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the device logo screen displays, release only the Power key
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times key to highlight ‘wipe cache partition.’
- Press the Power key to select.
- Press the Volume down key to highlight ‘yes’ and press the Power key to select.
- When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
Check if the issue still occurs.
Perform a factory reset
One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process so make sure to create a backup copy before proceeding.
- Turn off the phone.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the device logo screen displays, release only the Power key
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
- With no apps installed in the phone, try to check if the issue still occurs.
If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.
Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.
Combination will help network operators accelerate and simplify rollouts of 5G networks across the U.S.
Samsung Electronics today announced the completion of an agreement to acquire TeleWorld Solutions (TWS), a network services provider headquartered in Chantilly, VA. TWS provides network design, testing and optimization services to mobile service and cable operators, equipment OEMs and other companies across the U.S. With network builds associated with 5G and 4G LTE enhancements advancing in the U.S, the acquisition will address the need for end-to-end support in delivering network solutions.
TWS, a privately owned company, will operate as a wholly owned subsidiary of Samsung Electronics America, Inc. The service offerings and customers of TWS complement Samsung’s growth among networks infrastructure clients. With competencies in radio frequency (RF) and network design service–as well as installation, testing, optimization services–TWS will continue to serve its existing customers and clients they currently support with Samsung. The TWS leadership team will continue to manage the business and, together with Samsung, will address the network upgrade cycle occurring in the U.S.
“The acquisition of TWS will enable us to meet mobile carriers’ growing needs for improving their 4G and 5G networks, and eventually create new opportunities to enhance our service capabilities to our customers,” said Paul Kyungwhoon Cheun, Executive Vice President and Head of Networks Business at Samsung Electronics. “Samsung will continue to drive innovation in communications technology while providing optimization services for network deployments that accelerate U.S. 5G network expansion.”
“Everyone at TeleWorld Solutions is excited to be part of the Samsung family,” said Shervin Gerami, CEO of TeleWorld Solutions. “The advent of 5G and the amount of new spectrum coming into the U.S. market requires scale and innovation for the next generation of wireless technologies. Joining forces with Samsung will accelerate innovation to help our customers fulfill their needs for network strategy, deployment, and automation.”
Continued growth in mobile usage is driving the need for new spectrum and network densification. Additionally, demand is increasing for network infrastructure, design, deployment and optimization services. This is driven by 5G network builds, network virtualization initiatives, testing and optimization associated with new open RAN architectures–and demand for new enterprise cellular networks.
With a growing position in the U.S. networks industry, along with its 5G technology leadership, Samsung has collaborated with major U.S. network operators to fulfill 5G’s network expansion. As its growth continues through network operator agreements and enterprises seeking their own cellular networks, the combination of Samsung and TWS will help customers address a range of next-generation demands.
For over 40 years, Samsung has had a strong presence in the U.S., investing more than $30 billion and currently employing over 20,000 workers across the country. Samsung has demonstrated the power of 5G with end-to-end solution from semiconductor, mobile phone to network infrastructure through U.S. initiatives such as the 5G Innovation Zone at its Samsung Austin Semiconductor facility in Texas and a collaboration to create the nation’s first 5G-enabled stadium experience. Samsung remains committed to investing in 5G advancement and network development across the U.S.
About TeleWorld Solutions, Inc.
TeleWorld Solutions, Inc. is a network services provider that delivers consulting, design, deployment, testing, optimization, automation, and software development services to mobile service and cable operators, equipment OEMs and other companies across the U.S. TeleWorld Solutions fulfills the full lifecycle of network services across DAS, Macro, Small Cells, 5G, V2X, Satellite, Technology development, IoT, and Enterprise. TeleWorld Solutions has been recognized by Deloitte as a Fast 500 company due to its innovation to our services and continued customer satisfaction. For latest news, please visit TeleWorld Solutions at http://www.teleworldsolutions.com.
TAGS4G LTE4G Networks5G5G NetworksNetwork SolutionsTeleWorld SolutionsTWS
Samsung Network & Wireless Cards Driver Download For Windows 10 64-bit
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